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Exchange Policy

Last updated on November 18, 2012.

All merchandise returns must be in exchange for the same product or for store credit and are subject to the conditions below:

• 1 to 20 days after shipping: no charge;
• 21 to 60 days after shipping: 20% of selling price (re-stocking);
• More than 60 days after shipping: no return or exchange.

All shipping fees are to be assumed by the client unless otherwise indicated.

TrakMaps does not reimburse returned products or return postage costs.

All merchandise exchanges must be approved by a TrakMaps representative.

No activated digital product may be exchanged, reimbursed or transferred to a different GPS unit.

Damaged products or products whose data has been altered may be replaced at our discretion and are subject to a reprogramming fee.

Lost or stolen products will not be replaced.

Please contact us to initiate an exchange request or for more information.