Know where you are!
Return Policy
Most TrakMaps maps can be returned for a refund within 30 days of sale, subject to the conditions below.
30-day window
Returns are accepted up to 30 days after the date of sale.
Refund
Approved returns are refunded to the original payment method, less applicable fees.
Return number required
Every exchange must be approved by a TrakMaps representative with a return number starting with “R”.
Maps for GPS
- Packaging must be sealed.
- Damaged maps, or maps whose data has been altered, may be replaced at TrakMaps' discretion and are subject to reprogramming and/or shipping fees.
- A downloadable map cannot be transferred to, or activated for, another GPS unit.
Printed Maps & Charts
Printed maps and charts may be returned if unused and in resalable condition. The following products are made to order and are final sale:
- Customized and personalized printed products
- CHS charts
- Stretched canvases
Mobile Maps
Mobile maps are generated on demand for each order and, for this reason, cannot be exchanged or returned.
All Maps & Charts
- Lost or stolen maps cannot be replaced by TrakMaps.
- All shipping fees are the responsibility of the client unless otherwise indicated.
- Original shipping charges and return postage costs are non-refundable.
- Returned orders are subject to a restocking fee equal to the shipping paid on the original order or $10, whichever is greater.
- Boxing Day and Black Friday prices cannot be matched on previous orders.
Need to start a return or exchange?
Contact us to request a return authorization. A TrakMaps representative will issue you a return number starting with “R”.